Customer Testimonials
I’ve been going to Casco bay for quite sometime and have purchased several vehicles off of them. Sales team is great and I’ll continue to buy vehicles off them. However service center sucks they used to be great but have gone way down hill. You have to manage your own repairs they will never call and update you and they book out for several weeks.
Extremely pleased with the whole team, especially JOSHUA LIBBY, very professional, kind, knowledgeable, went there with a 2023 150, truck, which I loved but needed to upgrade to replace my plow truck, and they worked magic took my old truck put in a 2024 250 and lowered my payments, that was amazing, will work with these people going forward.
I just bought a new Bronco, and the team here are AWESOME!!!! Worked with Rob in sales, and Gregg in finance. This deal was PERFECT!! 100% transparent, straightforward, and I had a wonderful experience from start to finish!! Thanks guys!!!!
Great people, helpful process. Was what I needed for buying my first F-150. Thanks Casco Bay!
Amazing dealer. Got my new Ford Mach-e from this dealership. Very honest and genuine dealership. Love the politeness and professionalism of the Sales team
Alexander and the crew were awesome!!! Best dealership experience I've ever had!!! I luv my Ford Escape!!! Will definitely be going back when I'm ready to upgrade!!!!
On the day after Thanksgiving, I bought my much needed F250 truck with the new 7.3 liter V8, aka the Godzilla. I had been working with Tia, the internet manager, who found the truck that I needed and she kept in constant touch with me via email over the past week. Casco Bay Ford had the very best financial deal of all Ford dealers in central Maine. In fact, I passed 3 Ford dealers on my way down to Yarmouth. Dylan was my salesman and he was very professional and knowledgeable about the truck. These new trucks are very complicated with a ...
Great great dealership I worked with Izzy he’s super nice and amazing they know what they are doing I highly recommend casco bay ford
First time buyer here, they had a used car that we wanted, went quickly with friendly service. 2 months later I had 2 items needing to be fixed, and it was taken care of with no hassle and no cost, great job sales and service!!
On June 19th, 2019, my wife and I were returning home to Pennsylvania from Bar Harbor when the windsheild wipers on our Winnebago RV stopped working. Because the chassis is built by Ford, we stopped at Casco Bay Ford to see if they good help us. Although we didn't have an appointment, one of their technicians, Brian, took almost an hour to determine what was wrong. Although they were unable to make a repair they did help us find out what was wrong and we were again on our way south. Their friendliness and helpfulness was outstanding. They were polite ...
Highly recommend using Casco Bay Ford, Josh, Jeff and Lou all made the purchasing process extremely easy and fair. I bought the 16” Explorer Sport through the USAA car buying service, quick helpful and support the military/EMS and Law enforcement communities.
Buying a vehicle can be stressful and Rob at Casco Bay made it easier then you would believe! He was very candid with the way he figured out what I wanted. "I know I'm a car salesmen but trust me!" It takes a lot of pressure off and made the whole process a breeze. What I respected most about him was his genuine concern that I was happy with what I wanted. His managers were very flexible with us and they were very helpful too. There's something about the atmosphere in there that made my family ...
I had been thinking about buying a truck for over a year having never owned one. After doing my research I decided that I wanted to go with Ford and went to Casco Bay Ford. They have a fantastic selection there of both used and new. From looking at the selection of vehicles on the lot I got the impression that trucks are what they really specialize in selling. Ben Seefeldt was the sales associate who worked with me. He met us out on the lot and walked us through the variety of used trucks that they had and then ...
Gregg French was more than willing to work with me for the for the budget I was looking for. Brought the truck to me at work and test drove for it 2 days. Loved it and I left the dealership with the truck I wanted! Yeah!!!
Very happy with what they had been done as always,very friendly and knowledgeable, they all seem to listen to any concerns you may have.
Cascobay Ford does the hard things very well and also does the easy things very well too Jay in service knows the vehicle from its previous owner who traded it in and makes recommendations based on the well being of the vehicle Very pleased with everyone's attitude- they are trying hard to do the right thing
Great experience as always - friendly, professional and service work always done on time as promised. Highly recommend to anyone above all dealerships in the area.
We came for a test drive and drove home in a 2008 Saturn Aura. The sales staff was friendly and made the whole experience very pleasant. Cody McAllister and Ben Seefeldt were very professional and easy to work with. The finance manager Jeff Mcfarren made the paper work painless. We would definitely consider doing business with Casco Bay Ford in the future.
I bought a Ford Edge yesterday, and from my initial call to the signing of the paperwork, was easy breezy! I have been looking for a few months, and when I pulled up they had exactly what I wanted color, price, and my sales person Drew Bassett was so informative he went above and beyond explaining the car! We had some good laughs on the test run, and it just made me so happy to feel not just another sale! This is my second car from this dealership and was so impressed with their overall customer service and will be ...
I had a great experience buying my 2013 Ford Focus. Gregg French was easy to work with and was not pushy. I expected the same ole same ole and never experienced it. Even when Buzz Mendoza stepped in he was able to move in my direction a bit. Great guys, great dealership. Look forward to a long and lasting relationship with Casco Bay Ford.
I searched for quite awhile online trying to find the "right" car. When using a comparison search between models, Casco Bay Ford had hands down the best start price. I was really specific in what kind of car I wanted: age, miles, price, color, features etc.. This is my first time dealing with Casco Bay and I have NEVER had such a GREAT experience buying a car. I bought a 2012 Kia Forte, love~love~ love it. My relaxed sales guy Ben was really fun to work with. My experience was, it is worth the trip and it is ...
When I found the pre-owned car I was looking for advertized at Casco Bay, I called and was lucky enough to reach Nate Conners. Nate arranged for me to take this car for an extended test on short notice and he was more than responsive to my questions and concerns. Given my schedule, I would not have been able to pursue this sale if not for his flexibility. He represented this dealership with professionalism, flexibility and good humor. Without his responsiveness, I would not have made an offer. The sales transaction was respectful and straightforward. It was a fair deal. ...
I bought a car from Casco Bay Ford yesterday from a sales professional named, Ben Seefeldt. What a GREAT customer based dealership. I live over 2 hours away, and like everyone, life is extremely busy. They offered to drive the car to me, and leave it so that I may have the opportunity to test drive it. We drove to the dealership early in the morning to either make a deal, or return the car. I was presently surprised by how fast they and caring they are. I flew in and out of there like a hurricane. My husband and I ...
What can I say? I have wanted to buy a new car for several months. It just seemed like no one wanted my business. I had been to Rowe, Yankee, Prime, Berlin City, Bill Dodge & Quirk. Let's just say I was less than impressed by the sales staff at these dealerships. I mean seriously. It just felt like they were trying to sell me cars that I didn't want to buy. I was confused. I didn't get it. Why are these people working so hard to sell me something I don't want to buy. I ...
Ben!!!I can’t thank you enough for working with me so patiently to find the perfect vehicle. You were so accommodating and truly committed to meeting my needs. I got in my new car this morning and can honestly say I am 200% satisfied. I absolutely LOVE it! Kudos to the entire CASCO BAY FORD staff for red carpet service, everyone was so personable it was truly a pleasant experience. Will I be back for a future purchase ABSOLUTELY, as well as my family, friends and co-workers as I sing all of your praises. Thanks Again! Kelly Hansen Windham Maine
This was my first car buying experience. Ethan made it easy and got me into a better car than I expected for the same price as used vehicles I was offered at other dealerships. He showed me a few different vehicles and let me decide which one I liked best. No pressure at all. I am also continuing to bring my vehicle back for service because everyone there is very knowledgable and the service is very quick.
What I liked about dealing with Casco Bay Ford was it is a local, small business in my neighborhood. I received the personal touch from Ethan Duval. He listened to what I wanted, and they searched, and located 'my car'. They had patience with my financing process and even put the license plates on after I registered the car. So, if you're looking for a Great salesman to purchase a vehicle from, go in and see Ethan!
Dealing with Nate and the rest of the Casco Bay team has been the most pleasant buying experience I've had. My wife and I were looking for a 2013 Ford Escape SEL in gray. Zero pressure. Nate asked what our needs were and worked hard to find the exact vehicle that we wanted and get it from another dealer. While that should be the norm, Nate went one step further and delivered the car to our home, showed us the features and had us sign the papers in the comfort of our home. All of this happened after 8pm on ...
Great experience in purchasing a new vehicle. Anthony was very patient and answered all questions about the vehicle and because we lived over 300 hundred miles from the dealership he even went out and took pictures of the vehicles exterior and interior so we could see what we were purchasing. The Financing was also very easy and the rates were much better than my local Credit Union and Bank. The real kicker though was that they actually delivered the vehicle to me, that is what I call service. My wife and I were going to go pick it up but my ...
This is more a positive Joe Galletta and Nate Connelly review than a Casco Bay Ford review … Joe is (was?) a managing partner of Casco Bay Ford and he is the reason I went there in the first place after a 20 year relationship with Rowe Ford … Joe G is an absolute straight shooter, unlike many (if not most) xxxxxx-monks in the car bizness … Joe’s word is gold and he honestly treats customers the way we all want to be treated … Joe feels that taking care of the customer is # 1 and as long as that is done well, everything else ...
I got what I wanted without a lot of unnecessary time. Purchase was handled very quickly, got all the options, rebates, discounts, etc. Second vehicle I have bought there, and not the last. Service on my former vehicle was always timely and reasonable.